Seller’s Frequently Asked Questions

General

The Liquidity App stage can be utilized to exchange overabundance stock including; overload, closeouts, client returns, rack pulls or restored products across many classes. Our framework upholds both messenger and cargo shipments.

Becoming A Seller

The initial step to turning into a vender is to enlist a client account on the stage. Subsequent to enlisting you will see a connection "Apply to turn into a dealer" in the "My record" menu. At the point when you click the connection to see this page there will be an application structure that should be finished up and submitted requesting essential insights concerning your business.

Applications are continually being investigated and are regularly supported or dismissed that very day they are submitted. Applications submitted external business hours will be investigated the following work day for endorsement. All candidates will get an email with a choice whether they are supported or dismissed.

There are no continuous participation charges that should be paid by venders to list on the stage in any case, there will be a 10% regulatory expense applied to all deals on the stage which is deducted from the request installment before it is transmitted to you.

Liquidity App permits the two organizations and people to join on the stage. Merchants can permit people and organizations to buy their stock or confine deals to just organizations that have a legitimate deals charge endorsement on document with Liquidity App. In the occasion a dealer chooses to permit people to buy their stock deals expense will be gathered where relevant and dispatched to the merchant who is then mindful to report these duties to the suitable State government. Of course, new dealer accounts are designed to just permit organizations with affiliate testaments on record to buy their stock to keep away from any potential duty responsibility.

On the off chance that you choose to permit non-business elements to buy your stock you are expected to finish a duty profile which lets us know every one of the States where you have an actual presence for charge purposes. This data will be utilized at checkout to apply the fitting deals duties to the request. The duty gathered will be transmitted to you and it will be your obligation to report it to the suitable State government. On the off chance that you arrange your record to just permit organizations with substantial affiliate testaments on document with Liquidity App you are not expected to finish the expense profile segment of your dealer profile.

Vender's on the Immediate Liquidity App stage can make their retail facade as either a public commercial center or private. A public commercial center permits any site guest to see the dealer's all's right now dynamic postings. A confidential commercial center must be seen by clients that have been unequivocally endorsed by the dealer. The confidential commercial center additionally incorporates an "welcome" component to welcome your current client records to your customer facing facade on the Immediate Liquidity App stage.

Listing Creation

After your application has been endorsed various new menu choices will show up in the "My record" menu. To make new postings click on the "My Postings" connect. Inside this page is a button "Make Posting". Click this button and afterward complete the posting structure completely. Subsequent to finishing up the structure, connecting photographs and a manifest you can see your posting preceding submitting it for endorsement by tapping the "See" button. On the off chance that you are content with the see click the "Save" button to submit it to a mediator for survey. Postings are continually being checked on for endorsement and are ordinarily enacted inside a similar work day. Postings submitted after 4pm EST will be surveyed the accompanying work day for endorsement. Venders are informed through email after a choice has been made by the mediator. In the occasion a posting was dismissed a justification for the dismissal will be provided and the merchant will can make alters to their posting and resubmit for endorsement.

Liquidity App was made to sell overflow stock in mass. The client base that visits and purchases from this site is searching for mass amounts of item. No limit has been expressly set in the framework to set a base amount anyway dealers are urged to package things in bigger amounts to expand their true capacity for an effective deal.

There is no base cost prerequisite other than the posting should be above $0. Merchants are urged to figure the worth of the merchandise in addition to transportation costs in addition to our 10% organization expense while arranging the deal cost for their posting.

To have a posting endorsed on the stage venders are expected to submit: • Posting title • Deal cost • Absolute retail cost of all products in the heap • Absolute qty of things in the heap • Posting portrayal • Something like one (1) maker • Something like one (1) classification • Something like one (1) photograph of the posting • Manifest in succeed design (test manifest is accessible from the make posting page) • Bundling subtleties • Condition/usefulness of merchandise • Transporting weight and aspects

Postings are normally endorsed or dismissed inside a similar work day. Postings submitted after 4pm EST will be looked into the accompanying work day. Merchants are informed by email following a choice is made. In case of a dismissal an explanation will be given and the merchant will can address the issue and resubmit for endorsement.

All client care demands are dealt with by means of on location live talk by our client care administrators as well as by email and telephone. In the occasion our client care staff can't precisely answer a purchaser's solicitation they will connect with venders through email to answer the purchaser's solicitation. It is fitting to screen the email inbox you designed when you made your record consistently to assist us with working with deals for your sake.

Order Management

After a posting is sold another request will be created under the "Request The board" page inside the "My Record" menu with the request set to "Neglected" status. After a purchaser issues installment for the request it will move to the "Open" orders tab. It will be your obligation to download delivering names and imprint the posting as transported. After you mark a posting transported it will move to the finished requests tab. Denoting the thing as sent will likewise set off an installment solicitation to our bookkeeping division. On the off chance that the request is never set apart as delivered no installment will be given for the request.

Merchants can drop a request up until it is checked "Paid" with earlier endorsement from the organization group at Liquidity App. After that point the "drop" request button will presently not be accessible for the posting. In the event that a vender drops a request they will be provoked and inquired as to whether they might want to relist the product once more. Maltreatment of request abrogation will bring about end from selling on the site.

Payments

Installment will be dispatched to you less our 10% organization expense after we have gotten and handled the purchaser's installment and you have sent the products to the purchaser. A support of five (5) work days will be added after the purchaser gets the products to permit the purchaser to examine the merchandise. After this cradle terminates installment will be dispatched inside 10 work days.

Installments are dispatched to merchant's by ACH installment or organization check.

On the off chance that a purchaser doesn't pay for a request inside three (3) work days Liquidity App will contact the purchaser for the dealer's benefit to gather installment. Assuming the purchaser denies or can't pay around then their request will be dropped and you will be provoked to relist your stock. Any purchaser on our foundation who neglects to pay for a request is quickly impeded from making any extra buys from now on.

Liquidity App charges a 10% organization expense to venders who list on the stage. At the point when a request is paid and sent we transmit the request absolute short our 10% expenses. Kindly note no expenses are applied on the transportation or duty part of the request.

Liquidity App will gather any fitting deals charges at checkout for purchaser's who don't have an affiliate testament on record with us. At the point when installment is given to a vender this gathered expense will be transmitted to the dealer and it is the merchant's liability to then report the business duty to the proper State government. Dealers who wish to keep away from this present circumstance are encouraged to actually take a look at the case that says "Just permit purchasers with affiliate endorsements to buy my postings" under "Merchant Settings". This choice is checked naturally for new dealer accounts.

Shipping

Transportation will be paid by the purchaser. In the event that the purchaser chooses to orchestrate their own delivery they won't see a transportation charge while looking at. In the event that the purchaser chooses to use Liquidity App transporting a statement will be given at checkout. At the point when an installment is dispatched to a merchant for their request the delivery sum will be deducted from the installment before it is sent.

On the off chance that the purchaser chooses "organize my own delivery" the purchaser will use an outsider help to work with their shipment. At the point when a merchant denotes their request "prepared to deliver" the purchaser will be provoked to furnish the vender with transportation marks and our care staff will work with the purchaser and dealer to plan a pickup time. In the event that the purchaser chooses Liquidity App as the transporter, we will give the vender the proper transportation reports when the shipment is prepared and work to plan a pickup.

At the point when dealers are setting up their transportation tends to they have a checkbox that says "Permit purchasers to orchestrate their own delivery". At the point when checked purchasers will have the choice to sidestep the Immediate Liquidity App transporting accomplices and work with their own outsider transportation administration to send their request. This is an exceptionally famous choice particularly for bigger clients who have organized their own extraordinary transportation rates with transporters. Merchants have the choice to empower/debilitate this choice for each delivery address they add freely.

Disputes

On the off chance that a purchaser starts a question our care staff will gather pictures and supporting proof from the purchaser to examine their case. Liquidity App support staff will explore their case and foster a goal that will be given to both the purchaser and vender for understanding. Purchasers should start a question inside five (5) work long stretches of accepting their shipment. In the event that a question is started installment for the request will be held retained by Liquidity App until the goal cycle finishes. This ordinarily requires as long as multi week. In the event that no arrangement can be arrived at between the purchaser and vender they will then enter a mediation cycle controlled by the American Discretion Affiliation.